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Customer Success As A Differentiator

Traditionally for most startups, the value in existing customers is realized second to finding and landing new brands or new business. But as this post by Tomasz Tunguz illustrates, Customer Success plays several roles in generating revenue and saving cost. First,...

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The 15 Americas

Here is our latest favorite visualization on how to understand the diversity that is America. We’ve never been a big fan of demographic breakdowns and Discourse Analytics. We’re always trying to figure out why. What motives people to make decisions in a certain way....

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